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A: If you have been injured in an accident, your best bet is to talk to an attorney BEFORE talking with an insurance adjustor, or at a minimum learning how insurance companies operate. Remember, attorneys represent YOU - they're on your side - while insurance companies are looking to pay you as little as possible. In fact, insurance adjustors are often rewarded for just that. If you talk to an adjustor first, no matter how friendly they seem, you run the risk of saying something that could damage your chances of getting any money to cover your expenses.